The Service is a platform that enables users (each, a “User”) to directly connect with photographers and videographers (whether an individual person, group or an entity, each, a “Photographer”).
This policy answers the following questions:
· What information do we collect about you and how do we use it?
· Will we share your personal information with third parties?
· What choices do you have about the collection and use of your personal information?
· What security measures do we take to safeguard your personal information?
What information do we collect about you and how do we use it?
Types of Information We Collect
Personal information means information that can be used to identify and contact you. You do not need to submit personal information to access certain areas of the Service, but if you choose not to disclose certain personal information to us, you will not be able to access certain aspects of the Company Features.
We collect personal information when you create an account through the Company Features; participate in registration forms or receive customer or technical support.
To create an account for the Company Features, we require you to provide certain information to create your profile, including your name, email address and phone number. Providing additional information beyond what is required to create an account, such as providing a profile photo, is entirely optional, but enables you to gain more from the Company Features. To ensure a successful meeting, a User must have a profile photo to book a session with a Photographer and a Photographer must have a profile photo to accept bookings with Users. We, or a third party service provider such as Braintree, may also collect financial qualification and billing information, such as billing name and address, bank account information and/or credit/debit card information.
If you are a Photographer signing up for the Service, we will also collect your social security number, driver’s license and/or identification card number in order to conduct a background check on you.
For example, we offer features of the Service that allow you to link your account to third party services, such as Facebook. If you sign up for one of these services, we may also collect personally identifiable information, including importing your contact or “friend” information, from these Internet sources and database services.
By submitting personal information through the Service, you authorize the Company to share this personal information for the purposes identified herein and on the Service, such as responding to user inquiries and processing transactions.
How We Use Your Personal Information
The personal information you provide to us will allow us to alert you of new products or services, features, or enhancements; handle your customer service questions or issues; provide for order processing; request feedback; distribute newsletters; and notify you of promotions, contests, surveys updates, or special offers that we think may interest you. We may also use your email address as part of the Company Features in sending you messages about the Company Features and other general announcements. Additionally, personal information, such as your name and profile photo (if uploaded) will be viewable by other users of the Service with whom you communicate. For example, once a User connects with a Photographer, they will each get access to each other’s name and profile photo. Additionally, each of the User and Photographer’s phone number will be shared with each other in order to facilitate communication by phone or through SMS. Our automated systems may analyze your content to provide you with personally relevant product features, such as customized search results, tailored advertising, and spam and malware detection.
When you use the Company Features, we may use GPS technology (or other similar technology) to determine your current location. We may share your current location with other users of the Company Features or our partners (including to third parties who are providing Third Party Features). If you do not want us to collect information regarding your location, you should turn off the location services for the mobile application located in your mobile phone settings and/or within the Company Features. Restricting access to your current location, however, may impede our ability to provide you with the requested service.
Do Not Track
Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. These browser features are not uniform, so we are not currently set up to respond to those signals.
The Company Features use analytic software, such as Google Analytics and Mixpanel, to help us learn about who visits the App and the Site and what pages are being viewed.
Our servers may automatically record information that your browser sends whenever you visit the Service. This information includes the search engine you used to find the Company Features, if any, which Company Features you use and from where, and when and how long you use them (the “Tracking Technology”). We use this information to monitor and analyze how users use the Company Features, to provide customer service and to maintain and improve the Company Features.
Internet Based Marketing
We may work with third party service providers or advertisers to serve advertisements to you when you use the Company Features or other third party websites or mobile applications across the Internet. Such advertisements may use the Tracking Technology to provide advertisements about goods and/or services that may be of interest to you and analyze and improve the effectiveness of such advertisements.
We do not knowingly collect personal information from children under 13. We take children’s privacy seriously, and encourage parents to play an active role in their children’s online experience at all times.
Will we share your personal information with third parties?
Sharing of Information
We use your personal information to complete transactions, deliver services your request, respond to your requests and send communications to you about promotions, updates, or special offers (which may be offered by the Company or one of its business partners) that may be of interest to you. We may share your personal information with carefully selected vendors and business partners, including companies that perform business operations for us, under strict terms described below. In addition, we will share the personal information we collect from you under the following circumstances:
· Asset transfers. If we become involved in a merger, acquisition or other transaction involving the sale of some or all of the Company’s assets, user information, including personal information collected from you through your use of the Company Features, could be included in the transferred assets. Should such an event occur, we will use reasonable means to notify you through email and/or a prominent notice on the Service.
What choices do you have about the collection and use of your personal information?
Control of Your Information
You may update or delete your personal information or modify your account preferences for the Company Features by updating your profile information. When you delete your account, we may retain your account information for a reasonable period of time afterward for the purpose of internal account management and fraud prevention activities.
Opting Out of Receiving Communications from Us
In the event that we send communications to you via email and you no longer want to receive our emails or other announcements, you may opt-out by replying “unsubscribe” to the email you received. Please note that you cannot unsubscribe from certain correspondence from us necessary to administer your account, including messages relating to your account transactions.
What security measures do we take to safeguard your personal information?
The personal information that you provide to us is stored on servers, which are located in secured facilities and protected by protocols and procedures designed to ensure the security of such information. In addition, we restrict access to personal information to Company employees, independent contractors and agents who need to know this information in order to develop, operate and maintain the Company Features. However, no server, computer or communications network or system, or data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect user information, we cannot ensure or warrant the security of any information you transmit to us or through the use of any of the Company Features and you acknowledge and agree that you provide such information and engage in such transmissions at your own risk. Once we receive a transmission from you, we will endeavor to maintain its security on our systems.
Notification of Changes