HOW SAFE IS OGRAPHR?

We verify all of our photographers to make sure they are trustworthy, reliable and professional. 

It's also safer for photographers as we verify ID's from clients as well. 


ARE PAYMENTS SECURE? 

Ographr payments are 100% secure and uses Braintree as our payment processor, which is a part  of Paypal and is used by other trusted companies like Airbnb and Uber. 


WHEN WILL MY CARD BE CHARGED? 

You'll be charged for the total booking cost when your photographer has accepted your request and it is confirmed.  


WHEN DO PHOTOGRAPHERS GET PAID? 

We hold the payment for 48 hours after your photoshoot and release payment to photographers to ensure the photos were delivered and your shoot went smoothly.


WHY ARE SOME PHOTOGRAPHERS PRICING HIGHER THAN OTHERS? 

There's such a broad range of talent, experience, and camera equipment and we believe photographers should be paid accordingly. 

For example - If you have a night time event with low lighting, you might want a more experienced photographer with professional full frame DSLR camera  and knowledge of flash photography (which is a lot more difficult than daytime photography) 

If you need a casual outdoor family portrait you could hire a lower priced photographer and still get good results without spending a fortune.


WHY IS EDITING NOT INCLUDED ?  

We do not include editing for three reasons:  

1. To provide a more affordable base rate, photographers spend 2 -3 times editing photos than time spent taking pictures! (Saving you nearly 50% of a typical photographer rate) 

2. To ensure a fast turnaround time in delivering photos within 48 hrs

3. There are so many easy DIY photo editing apps and software out there like PicMonkey, Face Tune, & Portrait Pro.  We also provide low cost editing services where clients can pic their favorite photos to be professionally edited with a 4-6 day turnaround time. 


WHAT DOES OGRAPHR MEAN

THE WORD "OGRAPHER" CAN BE FOUND IN THE URBAN DICTIONARY WITH THE LOOSE MEANING "TO HIRE YOUR OWN PERSONAL PHOTOGRAPHER OR VIDEOGRAPHER."  WE JUST DROPPED THE "E" TO MAKE IT LOOK A BIT MORE TECHY & FUN, JUST LIKE FLICKR! 

Questions as a photographer? Click here